Introduction

Welcome to itsgentle.com. By accessing and using this website, you agree to comply with its terms and conditions. If you disagree with any part of these terms, please refrain from using the website. These terms apply to all products and categories available on the site.

Any reference to this website, or to any linked website accessible from this site, is subject to the terms and conditions listed here.

Itsgentle reserves the right to modify, amend, or update these terms and conditions at any time. Changes will take effect immediately upon posting on the website without prior notice. By continuing to use the website, you acknowledge and accept any updates made to these terms.

Website Usage

To use this website, you must be at least 18 years old or be under the supervision of an adult. The website cannot be used for commercial purposes or on behalf of another person without their explicit consent. Any violation of these terms may result in the cancellation of your order and other legal consequences.

Certain features may require registration. If you register, you must provide accurate and current information. Should your information change, you must update it immediately. You are responsible for maintaining the confidentiality of your account and password. We advise you not to share this information under any circumstances. If any unauthorized activity occurs using your account, you will be held responsible. However, if you suspect your account has been compromised, please inform us immediately.

User Submissions

Any content you submit to this website becomes the property of Itsgentle and may not be returned. Itsgentle reserves the right to use the submitted content, including your name, for promotional purposes, reviews, or any other use as deemed appropriate.

Copyright and Trademarks

All intellectual property rights on this website, whether registered or not, including web design, site content, and code, belong to Itsgentle. Unauthorized use of these materials is prohibited unless explicit permission is granted.

Third-Party Products

We also offer products from local businesses after thorough quality checks. This allows us to expand our range while giving new brands the opportunity for exposure.

While we maintain strict quality control, we cannot guarantee that third-party products will meet your expectations. We do not take responsibility for products offered by other brands. However, we are committed to assisting with any issues and will work diligently to resolve them for a satisfactory outcome.

Pricing and Order Acceptance

Itsgentle reserves the right to refuse or cancel any order for any reason at any time. We may request additional information (beyond your phone number and address) before processing your order.

If payment is made by credit or debit card, we reserve the right to verify your identity, personal details, delivery address, and payment capability. Failure to provide this information may result in the immediate cancellation of your order.

We strive to provide accurate information on our website. However, errors such as incorrect pricing may occur. We prioritize correcting such errors as quickly as possible but reserve the right to cancel or refuse orders at any time, even if payment has already been processed. If an order is canceled due to a pricing error, any payments made will be fully refunded.

Refund Process

If your prepaid order is canceled due to product unavailability or other reasons, you are entitled to a full refund, which will be processed within 7 to 10 working days.

Payment Policy

Itsgentle reserves the right to change product prices at any time, with or without notice. Price changes may occur due to currency fluctuations, product shortages, or other unforeseen factors. We will inform the customer of any price changes, and the product will only be dispatched upon the customer’s approval of the new price.

Contact Us for more information.